Quote:
Originally Posted by Ernie_C
As stated above, these modems belong to Virgin Media. The seller has sold you stolen goods. You have wasted your money.
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Bit harsh, when you consider that the poster wasn't actually moaning, and, in fact had said he was happy to hand the modem back.
Quote:
Originally Posted by brimurray
I have bought a couple of cheap modems off E Bay simply as standby spare units. (I like to cover all bases).
However neither will sync properly and connect with the network.
Am i correct in assuming modems are authorised by MAC address for use in a particular area or something similar?
If I had a problem with the supplied device, would they authorise the address of my spare?
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If you have a problem with your VM supplied modem, they are under an obligation to repair or replace it for free.
Quote:
Originally Posted by AndyCambs
Fairy typical of EBay - there's much more they could do to ensure that items which - Shouldn't be sold
- Even if they are sold - won't work
are removed from sale as soon as they are listed. In this case the seller is a frequent user and should know.
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In fairness to ebay, when an auction is reported, they do usually act quickly. Trouble is, they don't seem to police the site beyond reacting to reports.