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Old 25-08-2008, 15:23   #13
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Using E Bay modems.

Quote:
Originally Posted by Ernie_C View Post
As stated above, these modems belong to Virgin Media. The seller has sold you stolen goods. You have wasted your money.
Bit harsh, when you consider that the poster wasn't actually moaning, and, in fact had said he was happy to hand the modem back.

Quote:
Originally Posted by brimurray View Post
I have bought a couple of cheap modems off E Bay simply as standby spare units. (I like to cover all bases).
However neither will sync properly and connect with the network.
Am i correct in assuming modems are authorised by MAC address for use in a particular area or something similar?
If I had a problem with the supplied device, would they authorise the address of my spare?
If you have a problem with your VM supplied modem, they are under an obligation to repair or replace it for free.

Quote:
Originally Posted by AndyCambs View Post
Fairy typical of EBay - there's much more they could do to ensure that items which
  1. Shouldn't be sold
  2. Even if they are sold - won't work
are removed from sale as soon as they are listed. In this case the seller is a frequent user and should know.
In fairness to ebay, when an auction is reported, they do usually act quickly. Trouble is, they don't seem to police the site beyond reacting to reports.
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