Quote:
Originally Posted by arkwright23
Hi, I have a WebSTAR DPX100 modem and a cable connected to the USB socket at the back, from which I get internet access. I am getting a new pc from dell along with a wireless router. How do I connect the router, modem and computer together, I'm getting wireless for use with a laptop. The modem has 1 USB port and an ethernet port. As I only have the cable connected to the USB port will I need different cables for the 2 connections.
tia
A
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You can only use use one port on your modem at a time, either USB or Ethernet.
To connect you have an ethernet lead from the modem to the router Wan port and another ethernet lead from one of the router Lan ports to the PC.
Then your laptop will connect wirelessly with the router.
The DPX100 modem is rather old and my advice would to contact Tech Support and ask about getting a new modem as that model will struggle with speeds above 10 meg as when that was first issued it only had 512 kb speed to contend with.
If you get a new modem it should be a Ambit 256 which only comes with an Ethernet port as connecting your modem via USB is no longer supported by Virgin.
Tech Support is open 24/7 on the numbers below.
For Broadband Technical Support:
Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.