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Old 22-08-2008, 11:51   #27
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Should I stick with VM or Change?

Quote:
Originally Posted by darthlinux View Post
You have to see it that if your lines bad then you could be paying £8.50 or whatever they charge for a 1mb line
The same applies (but for different reasons) to cable. If you have a bad connection or modem, it can be a bitch to get VM to fix it (I know this from experience), the same way it can be a bitch to get BT to fix their lines.

Ok , so both technologies can potentially suffer from area oversubscription, but most of the ADSL ISPs have newer equipment and/or are smaller than Virgin so are not suffering this at the moment. Virgin is.

The difference is that if your fault does not appear within 30 days, you are commited to a 12 month contract with VM, where as if you are on Be (O2 also requires a 12 month contract), you are on a 3 month contract. Oh, and for those 12 months, your monthly fee for cable will be nearly twice that of Be.
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