[scob01]

Thanks Allsorts111 I see you mention a ticket number, from looking at Virgin's website and from various posts on here I can see that ticker numbers usually start with a 7 and are seven digits long. The strange thing is when I asked for a reference number the last time she gave me a number that was 8 digits long and did not start with a 7 (don't have it with me or I would post it) do all VM people call them ticket numbers?

Thanks.