Quote:
Originally Posted by Charlie_Bubble
So that's a valid excuse for the vast majority of them wanting to get people off the line asap and not taking ownership and sorting problems out.
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It's not offered as an excuse but it no doubt figures as a reason. More often than not, you will be speaking to a young person who is learning CS skills, possibly not in their first language and patience helps on both sides (not a comment specific to the OP though).
Quote:
Originally Posted by toastiest
Taking calls every day.....snip.... so those days are just terrible.
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Quite
