Thread: Mother of all... bad customer service agents
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Old 21-08-2008, 13:16   #10
Charlie_Bubble
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Re: Mother of all... bad customer service agents
Quote:
Originally Posted by Kursk View Post
Not forgetting that day in day out they deal with people who may not be in the best of moods, They are human after all.

So that's a valid excuse for the vast majority of them wanting to get people off the line asap and not taking ownership and sorting problems out.
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