Cable Forum - View Single Post

allsorts111 · 21-08-2008, 13:13

It took almost 4 months for my issues to be resolved. At one stage I was asked if I would like Dial up,- and was contemplating it seriously. However, just keep calling- ask for your ticket to be escalated and always check on what is going on.
If you find you are not getting answers press four on the keypad and explain the issue to those people there, they should offer to call through and help you sort it out.
Bring persistent pays off.
Best of luck!

21-08-2008, 13:13	#4
allsorts111 Inactive Join Date: May 2008 Location: United Kingdom Age: 43 Services: Virgin Media BB Size L Sky, Sky Posts: 33	Re: Connection Problems It took almost 4 months for my issues to be resolved. At one stage I was asked if I would like Dial up,- and was contemplating it seriously. However, just keep calling- ask for your ticket to be escalated and always check on what is going on. If you find you are not getting answers press four on the keypad and explain the issue to those people there, they should offer to call through and help you sort it out. Bring persistent pays off. Best of luck!