Cable Forum - View Single Post - Internet problem (always disconnecting

allsorts111 · 20-08-2008, 15:07

Ive got the same problems here, months of slow speed, disconnections and Virgin telling me that there is no problem their end. Now the tables have turned and they have admitted that there either is or way a problem- "effecting 30 other people since June". Right now im being told that it has been fixed by one person, told that they have no idea what Virgin are doing to fix it by another, told that the ticket has not been updated for weeks by one and then cut off by another two!

Try connecting your modem directly to your PC, just to rule out any problems with your router, it's worth a try.

20-08-2008, 15:07	#4
allsorts111 Inactive Join Date: May 2008 Location: United Kingdom Age: 43 Services: Virgin Media BB Size L Sky, Sky Posts: 33	Re: Internet problem (always disconnecting - Cambridge) Ive got the same problems here, months of slow speed, disconnections and Virgin telling me that there is no problem their end. Now the tables have turned and they have admitted that there either is or way a problem- "effecting 30 other people since June". Right now im being told that it has been fixed by one person, told that they have no idea what Virgin are doing to fix it by another, told that the ticket has not been updated for weeks by one and then cut off by another two! Try connecting your modem directly to your PC, just to rule out any problems with your router, it's worth a try.