Cable Forum - View Single Post - Happy yet annoyed and confused-VIRGIN ARE USELESS!!

allsorts111 · 20-08-2008, 14:04

Thanks, the UK tech support teams and customer support and fantastic and outgoing. However, the problem comes when they try to get answers about the issue that I am facing. My last call lead to me being transferred to another department and being told there is no problem and that I should be getting full speed...

I mean I no longer know what to say to them...

---------- Post added at 14:04 ---------- Previous post was at 13:53 ----------

Just called again and told that there is still a problem in the area?

20-08-2008, 14:04	#9
allsorts111 Inactive Join Date: May 2008 Location: United Kingdom Age: 42 Services: Virgin Media BB Size L Sky, Sky Posts: 33	Re: Happy yet annoyed and confused-VIRGIN ARE USELESS!! Thanks, the UK tech support teams and customer support and fantastic and outgoing. However, the problem comes when they try to get answers about the issue that I am facing. My last call lead to me being transferred to another department and being told there is no problem and that I should be getting full speed... I mean I no longer know what to say to them... ---------- Post added at 14:04 ---------- Previous post was at 13:53 ---------- Just called again and told that there is still a problem in the area?