Quote:
Originally Posted by whydoIneedatech
Try after Midnight as Out of Hours are in then, and they are UK based.
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What more can I say, ive spoken to three separate people from the UK technical support department and one from customer services,- all three have reiterated that nothing on the case has been updated and just told me there is a "high TX" load. Thus leading me to assume there is nothing they can do. Fair enough, if there is nothing that they can do I want Virgin to do something.
To be honest, I feel they have done all they can and I dont want to keep calling and saying the same thing over and over.
My most recent call was not to the technical support department but to customer support (or something similar) and I was then told that I would be put through to "Ricky" and he would sort the problem out,- he told me there was nothing wrong and hung up...