Quote:
Originally Posted by whydoIneedatech
Sorry you had to put up with all that, especially from our offshore call centres, also I am happy to see that we are not all tarred with the same brush. 
|
Not at all, im currently talking to another lovely woman from the UK- I have no idea what I can do. Those in the UK are fantastic, they have a personality they are honest and above all professional. Shes now on the phone for me contacting another department to try and sort this mess out!!!
Switching providers is not an option,- im not about to go onto ADSL and get a dismal 1MB connection and im also not about to be paying more for a service which will be worse (when comparable to the working Virgin Broadband service).
---------- Post added at 21:54 ---------- Previous post was at 21:42 ----------
Does anyone have any answers to the above questions? Any help would be great as im at my wits end!
---------- Post added at 22:04 ---------- Previous post was at 21:54 ----------
**** sake, she was asked to transfer me to him and he told me that everything is fine and then hung up!!! WHAT IS GOING ON.....
URGH!!