[Techiedog]

Yeah, like I said, they guy who finally sorted it worked it out immediately. I think most of the problem was that no one listened to the symptoms before launching into the reboot cycles and also not knowing the difference between the Internet and the Web - if Web pages were loading the everything was OK apparently. One tech support guy told me that I had a blockage which he just "sent some signals" to clear, another told me that I had to take my router into a different room because it was "causing interference" despite the fact that my Mac was plugged directly into the modem and the router was unplugged from the mains.