[loonytoon]

I just installed a new modem so I can tell you now:

1. Unscrew the coax cable and unplug your old modem before you get on the phone.
2. Dial 151 and go through the steps
3. Get them to activate the new modem with the MAC code that's on the box
4. Then you listen to some nice music while on hold as they make some changes
5. They'll then tell you to plug the modem in at the mains
6. Once you confirm this, they'll tell you to insert the coax cable
7. Confirm that the Sync and Ready lights are lit up
8. Reboot your router if you're using one
9. Wait about 5-10 mins and you should be able to get online


As far as I know they're only sending out 256 modems which they say will support 50Mb/s