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Old 18-08-2008, 12:48   #15
basil
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Join Date: Dec 2005
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Re: 20mb plan and only getting 7mb max

Quote:
Originally Posted by darthlinux View Post
you could of also checked this aswell mate
True, but to a non-tech savy person, how does she/he know they are getting 20mbit? the trust is with virgin media that they are giving what they say they are giving.

Quote:
Originally Posted by foreverwar View Post
You should ask for (and receive) credit for the time you had the incorrect modem - ring up Customer Services.
Thanks. I should be receiving a new modem with 5 working days and got the required credit for the months I have been with the 20mbit plan.

Thanks
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