Quote:
Originally Posted by darthlinux
you could of also checked this aswell mate
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True, but to a non-tech savy person, how does she/he know they are getting 20mbit? the trust is with virgin media that they are giving what they say they are giving.
Quote:
Originally Posted by foreverwar
You should ask for (and receive) credit for the time you had the incorrect modem - ring up Customer Services.
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Thanks. I should be receiving a new modem with 5 working days and got the required credit for the months I have been with the 20mbit plan.
Thanks