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Old 18-08-2008, 12:09   #156
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Disconnection for abuse

Quote:
Originally Posted by chriztopher View Post

I don't think you have any case to bring at all, you think that a ISP should not be able to effectively disconnect your services for any reason they wish without recourse to the 30 day rule. Their justification is your actions, surely you can see that, it's not just for any old reason they wish. If you do something wrong you don't follow it up by doing more wrong and then wonder why you get your knuckles wrapped.
No one is blind here
I suspect most ISPs hace clauses that enable them to instantly disconnect someone that breaks the rules. The reason being that if someone is harrassing someone else (and swearing/abusive emails can be considered harrassment), then if that person is given a polite warning to stop, they may actually start threatening (I have actually seen this happen to a student). Where I work (although this isn't an ISP, but I do do support) we can,if we feel a user is abusive, disable their account without warning. If we do that, they have to go to our line manager or head of school to explain why they felt the need to do this.
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