[bradkb]

Hi all! (newbie to forum alert!)

Well, having been on cable modem since Feb 2000, being one of the first in the country to get one (think I was the 2nd install) and originally beta tester for telewest back in the day, I have seen the network grow and go from 512, 1Mb, 2mb, 10mb, 20mb.... and now after over 8 years this has got to be the worst I have seen the network perform. During the beta testing they lifted the limits a few times and the speed was superb, and over the years I think in total I have had about 4 outages, most lasted 2 days. Of course thats not including the week of nothing straight after install, and 4 senior engineers later who still could not get this new cable modem thingy working (hooked up to the FM connector instead of digital service... I spotted it and wouldnt tell how I fixed it)... but this throttling is the pits... constantly I am being restricted.

I am an IT consultant and either work from home or on clients sites, I pay for 20mb, I expect the service I pay for, and like said before on this thread, you dont get money back for the bandwidth you dont get. Even my upload gets throttled back to 300k... try remote desktop to a server over that!

Had enough, BT line installed today, ordered Be* and confirmed, box on way, and should be activated next week, I know many people on it, and to be able to have up to 24Mb with 2.5 upload, static IP and same phone deal as VM for £18 less a month.... no longer rocket science is it?

Never had ADSL before, so going to be a new experience, but according to BT engineer today the Hawk says I am 700m from exchange... fingers crossed. VM it was nice before you became VM, now its just rubbish, CS dont care, and if you are no longer going to invest and just keep grabbing customers on board, drop the 10Mb and 20Mb service as you will only ever be able to give 4mb....

Might be better if they advertised it as 4mb burstable to 20mb off peak? Might be a bit more honest and more appealing to customers...... but then ....

Good luck all.