[tdadyslexia]

Originally Posted by Dephormation

BT seem to be incapable of hosting anything on their internal systems, particularly systems that gather marketing and personal information from their customers.

Yep your write

From PlusNet PLC Service Status Email.

Important information for customers connecting on the West Kensington exchange.

You may be aware that your broadband connection currently goes through the West Kensington exchange. Unfortunately this exchange is due to close within the next few months and BT are going to move your connections over to the Fulham exchange.

It's expected that during the connection move you may see lower than normal speeds, these may also continue once the exchange migration has completed. This is because you may be further from the new exchange than you were from the old one and therefore not able to get as good a connection.

The migration of accounts over to the Fulham exchange will start on Thursday 14th August and is expected to complete no later than the 31st December.

If you do encounter severe connection problems during or after the migration please contact our faults team as normal.

Please accept our apologies for any inconvenience this may cause.

Geeeeeeeeeee what next?