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Originally Posted by Dephormation
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BT seem to be incapable of hosting anything on their internal systems, particularly systems that gather marketing and personal information from their customers.
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IMHO to be fair, the old BT in the past had a deserved respect within the technological community and would not have had a clue about dubious methods such as Phorm / Webwise and other possibly illegal data gathering aspects of communication.
I believe they have been infiltrated by a breed of command that has lost its direction and is possible totally consumed with making money by fair means or foul.
Because the old style bread and butter BT personnel have been trained and indoctrinated by the customer is king and the BT does no evil doctrine, the top tier would definitely have to look elsewhere for this type of behaviour and 'expertise'. I suspect the ills of BT lie within this top tier of command.