Re: Disconnection for abuse
Did I miss something here, but how did the complainant poster, Thunderballs, get back on the net to do all this posting if his service has been disconnected for 2 weeks?
I admit it's very harsh to receive a warning letter based on one email, but the pieces don't all seem to fit into place to me.
Lets assume you didn't leave the voicemail, which in itself and in the absence of an apology I would deny you service...
Then I would speak to a solicitor about breach of contract and get them to press Virgin Media for compensation for the lost time and hassle of finding another service provider, based on the evidence of one email.
Why? Well on the basis of a single email it would be tough to prove it actually came from your connection. I could cut and paste an offensive email and modify the IP address to get someone I don't like into trouble with their ISP.
But...
You are where you are now, from what I can tell, because of a combination of factors. Can you prove you didn't leave the offensive voicemail?
So in this situation isn't it best just to cut your losses and move on? From what I understand you had a chance to apologise and chose not to, so find another ISP.
But, as I opened with, you have some form of handy connection as you've been posting regularly on here...
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