Cable Forum - View Single Post - ntl:250 modem and WGR614-6VGUKS NETGEAR ROUTER- MORE PROBS!

TechAGNOSTIC · 11-08-2008, 18:16

Hello there!

I'm sorry if I'm repeating an oft cited problem but I don't know much about computers and any help would be greatly appreciated.....I'm trying to follow the site administrator's guide to transparency, so here goes.....

My problem is that I cannot set up wireless access from my Virgin broadband.

I have cable tv, phone and broadband and all services are working as normal.

I have contacted customer support who said that the ethernet connection on my new WGR614-6VGUKS Netgear router may be faulty, so they're sending me a(NOTHER) new one.

I have, repeatedly, followed the instruction cd that came with my router, to no avail. I scoured the net and tried all sorts of odd things, like adding the old usb connection alongside the ethernet connection, trying to access the Netgear site (192.168.1.1) which I can't, flushing the dns, checking the ip address, unpluging everything for an hour and powering back on, using the reset button on the router and lot of other advice , a lot of which I don't pretend to understand!

I live in SE9 london.

I have windows xp on a dell dimension 2400.

My cable router is an NTL:250 connected to the computer with a usb cable.

I dont have any firewall programs other than the ususal default privacy settings of xp (yeah, I know i'll have to get secure once i sort this out!)

My desired end result is my dell pc on a WIRED connection to the router and WIRELESS capability for the rest of the house.

Any suggestions greatly appreciated- I'm worried Virgin will hust keep sending my new routers!

11-08-2008, 18:16	#1
TechAGNOSTIC Inactive Join Date: Aug 2008 Posts: 6	ntl:250 modem and WGR614-6VGUKS NETGEAR ROUTER- MORE PROBS! Hello there! I'm sorry if I'm repeating an oft cited problem but I don't know much about computers and any help would be greatly appreciated.....I'm trying to follow the site administrator's guide to transparency, so here goes..... My problem is that I cannot set up wireless access from my Virgin broadband. I have cable tv, phone and broadband and all services are working as normal. I have contacted customer support who said that the ethernet connection on my new WGR614-6VGUKS Netgear router may be faulty, so they're sending me a(NOTHER) new one. I have, repeatedly, followed the instruction cd that came with my router, to no avail. I scoured the net and tried all sorts of odd things, like adding the old usb connection alongside the ethernet connection, trying to access the Netgear site (192.168.1.1) which I can't, flushing the dns, checking the ip address, unpluging everything for an hour and powering back on, using the reset button on the router and lot of other advice , a lot of which I don't pretend to understand! I live in SE9 london. I have windows xp on a dell dimension 2400. My cable router is an NTL:250 connected to the computer with a usb cable. I dont have any firewall programs other than the ususal default privacy settings of xp (yeah, I know i'll have to get secure once i sort this out!) My desired end result is my dell pc on a WIRED connection to the router and WIRELESS capability for the rest of the house. Any suggestions greatly appreciated- I'm worried Virgin will hust keep sending my new routers!