Quote:
Originally Posted by Joxer
On the basis that it shouldn't have happened in the first place, and certainly not the second time and it is also a VM issue I would recommend calling tech support.
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Hi Joxer - thanks for the reply - yes sorry I should have mentioned I did that. It wasnt very fruitful - the tech said it was because i needed a cable modem rather than an STB and put me through to cust services and to cut a long story short I had lost the will to live after 3 more transfers between departments...
I might be being a little hasty here - whilst I see your point, I cant help thinking its something my end since it works fine (im using it to type this!) when I am wired from STB > PC - its only when the Wireless Router is in between (wireed or wireless) that the provisioning screen comes along!
Do you think I should still be pursuing this with tech support and/or getting a cable modem upgrade?
thanks
tt