Cable Forum - View Single Post - My Virgin Media 20mb Connection Problems on Xbox 360!

powercool · 09-08-2008, 18:59

have you fixed anything yet?i called them and say i wanted to cancel my contract because of this issue,they said ok but we need to try to fix before then,i said ok.they were actually very nice and put me through the faulty department...told me i needed to trace my ip address from another computer and from another internet connection then send them the results,i told them as well that there was many people having the same issues,which is acuatlly a mess,so i don't know what to do now?is that a big enough issue for a contract to canceled?
to be continued......

---------- Post added at 17:59 ---------- Previous post was at 17:49 ----------

have you fixed anything yet?i called them and say i wanted to cancel my contract because of this issue,they said ok but we need to try to fix before then,i said ok.they were actually very nice and put me through the faulty department...told me i needed to trace my ip address from another computer and from another internet connection then send them the results,i told them as well that there was many people having the same issues,which is acuatlly a mess,so i don't know what to do now?is that a big enough issue for a contract to canceled?
to be continued......

09-08-2008, 18:59	#19
powercool Inactive Join Date: Jul 2008 Posts: 11	Re: My Virgin Media 20mb Connection Problems on Xbox 360! have you fixed anything yet?i called them and say i wanted to cancel my contract because of this issue,they said ok but we need to try to fix before then,i said ok.they were actually very nice and put me through the faulty department...told me i needed to trace my ip address from another computer and from another internet connection then send them the results,i told them as well that there was many people having the same issues,which is acuatlly a mess,so i don't know what to do now?is that a big enough issue for a contract to canceled? to be continued...... ---------- Post added at 17:59 ---------- Previous post was at 17:49 ---------- have you fixed anything yet?i called them and say i wanted to cancel my contract because of this issue,they said ok but we need to try to fix before then,i said ok.they were actually very nice and put me through the faulty department...told me i needed to trace my ip address from another computer and from another internet connection then send them the results,i told them as well that there was many people having the same issues,which is acuatlly a mess,so i don't know what to do now?is that a big enough issue for a contract to canceled? to be continued......