Quote:
Originally Posted by Maggy J
Hi there Thunderballs.
It would seem to me that you are solving nothing in bringing this problem here..I don't see that anyone here can resolve this matter for you no matter how spirited a defence you make.
You need to be talking directly to Virgin Media I'm afraid.Sorry. 
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Agreed, all he appears to have done is confirm that VM took the right action, as the O/P's last but one post seems to support.
Very sad I must say, very sad indeed.