Originally Posted by Thunderballs

you are absolutely correct on most of what you say but Viorgin are my ISP not my or anyone elses moral guardian.

The point is they havent followed up on a complaint - they have simply prejudged me as the account holder for an extremely trivial matter involving my internet service.

If they are to be "congratulated" for loosing a valuable customer over the word "asshole" in an an email and you consider that a good use of thier time in this moral crusade you seem to want them to persue fine - you are entitled to your opinion.