Quote:
Originally Posted by Rob
But it is you who is responsible under the terms and conditions for how your connection is used.
Why does age mean that you can't do no wrong 
The IP of the original email was logged. It shows it was your connection being used.
If you are using wireless it's your responsibility to ensure it was secured. It's still not Virgin Media's fault if it was insecure and thus the email was sent.
At the end of the day. If you had been the recipient of this email, reported it to the ISP through which it was sent, do you then sit back and expect the ISP to ignore it, or do nothing about it? Why should it matter if it was one email or 100? Why should it matter if it's personal, or could be read by many? Congrats to Virgin Media for actually getting off their backsides and following up the complaint. |
you are absolutely correct on most of what you say but Viorgin are my ISP not my or anyone elses moral guardian.
The point is they havent followed up on a complaint - they have simply prejudged me as the account holder for an extremely trivial matter involving my internet service.
If they are to be "congratulated" for loosing a valuable customer over the word "asshole" in an an email and you consider that a good use of thier time in this moral crusade you seem to want them to persue fine - you are entitled to your opinion.