[Andrewcrawford23]

1st. You are the account holder and the ip relates to you so at the end of the day you are responsible for whatever happens on your account, if you have wireless it could have been don that way.

But saying that.... virgin attuide to you i think you are in legal position not to pay and have the right to hear the voicemail that was left.

If i was you i would seek legal advice as they might start trying to get you on abuse behaviour (i am not judging you and i am not sure you did or did not) i am just going on the fact they say they have evidance.

You might want to do a look into Data Procection Act, Freedom Information Act