[Thunderballs]

I appreciate the reading betqween the lines and there is not much to be said other than the email wasnt from me and it was sent to a third party nothing to do with Virgin - i know it was sent from my connection but what has that got to do with Virgin ? The fact of the matter is that an individual complaind to Virgin - they cut me off. It is like your postman knocking on your door and saying i opened a letter sent from this house and it includes some naughty words in it - if you the house owner dont stop we wont deliver any of your mail. They were not able to play the voicemail back to me and told me it didnt include my name. But this issue aside - I and they were left in the ridiculous position of suspending my Internet service until I as the account holder made an apology for the "abuse" in the email sent from my connection to a third party and the voicemail message that had apparently been left on their voicemail that didnt include my name, whilst continuing to pay them over a hundred pounds a month for the TV and Phone Service and the suspended Internet.