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jtaylor06 · 06-08-2008, 01:52

This was my old modem.

We upgraded to all XLs for Ã‚Â£60 a month.
They upgraded the broadband speed, but an engineer had to come and install the TV and do something with the phone line.
They then said that the Motorola Box doesnt support the speed and to ring them up. Rung up and then in a few days (very quick I think) a new box came.
Its a black Virgin Media box very very small, and came with a plastic spanner.
Had to activate it over the phone (didn't work at first) and then the send and recieve light turned on and broadband now 20mbps.

Theres a little story for you lol.

06-08-2008, 01:52	#3
jtaylor06 Inactive Join Date: Jul 2008 Location: Telford Age: 31 Services: 100Mb BB with SuperHub 2 Galaxy S 5 on EE Posts: 1,034	Re: Broadband Performance Issue This was my old modem. We upgraded to all XLs for Ã‚Â£60 a month. They upgraded the broadband speed, but an engineer had to come and install the TV and do something with the phone line. They then said that the Motorola Box doesnt support the speed and to ring them up. Rung up and then in a few days (very quick I think) a new box came. Its a black Virgin Media box very very small, and came with a plastic spanner. Had to activate it over the phone (didn't work at first) and then the send and recieve light turned on and broadband now 20mbps. Theres a little story for you lol.