arghhhh 48 hours later and still Virgin.nets online support page keeps getting "error 404 if this si sfrom a virgin link the team are on it" once Iv'e spent ages writing all info needed, then pressing the submit button.
At this rate I may have to get a pair of pliars, and start pulling my teeth out if I have to call the sub continent scripted centre.
Is this a know error on Virgin.net or just me feeling persecuted hahahaha
You can be more precise and put data forward to someone who can read and understand it, via webform. Helps save a lot of confusion.