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Old 05-08-2008, 07:13   #13290
Rchivist
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Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Quote:
Originally Posted by wecpc View Post
I see that the Beta.BT forum is down yet again, maybe it has got a touch of PHORMITIS.

Colin
The BT Beta forums have been creaking for some time, and fall over every few days now. Yesterday they were routinely taking 45-60 seconds to respond to any action by users, logged in or not logged in. I'd incline towards the cock-up rather than the conspiracy theory - although I'm sure the BT network must be getting more confusing by the day with all the fiddling they are doing putting in their spykit, and re-routing things all over the place.

They have spoken of replacing the Beta forums with the same software used on the Business platform forums - but like the Webwise trials - no clear idea when.

No customer announcements about the failed forums - as usual. There is this, although I can't see how that would affect the bt.com end of things, and anyway it's well after 4.00am
Planned Outages:
We will be carrying out planned works on the BT Yahoo! Broadband platform from 02:00 to 04:00 on Tuesday 5th August. This is to perform essential network maintenance. During this time, customers may be unable to access the Buy to Click for up to 2 hours. We apologise for any inconvenience this may cause.


Anyway - why bother telling customers? What do they matter? As long as they keep paying their direct debits, what else matters? BT stopped talking to or listening to their customers a long time ago.
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