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Re: Loss of service - Virgin are baffled
I didn't talk down to you I just explained the somewhat flawed rationale behind the tech support suggestion to turn it off for 3 days. I think you misunderstood me.
Malware isn't likely to take a user to the modem registration page, the modem becoming unregistered and picking up a pre-registration IP address is. A postcode and surname is hardly identity theft material, if it is then the phone book is a spyware directory.
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