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Old 03-08-2008, 20:26   #30
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: What causes a bad SNR/How to fix a bad SNR?

Quote:
Originally Posted by Broadbandings View Post
The power is irrelevant to the SNRs, and the guidelines you copy/pasted above while they might be what is aimed for are not required. On Telewest and original ntl so long as network is clean modems will be quite happy to +/- 15dBmV receive power, Bromley -17dBmV - +13dBmV on 64QAM and -13dBmV - +17dBmV on 256QAM.
How come we get many customers losing connections if anywhere near those levels you posted above then.

How can you you say that a modem can run perfectly well at those extreme levels, but we find in practice during normal use that they will drop the connection, and then the customer will call Tech Support.

Broadbanding please remember that I am only asking questions about this issue not your obvious knowledge on the subject.

The NTL part was cut and pasted from my own documents.
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