Thread: NTL Business Install nightmare
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Old 02-08-2008, 15:13   #4
cybernetic_tiger
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Re: NTL Business Install nightmare
Quote:
Originally Posted by Kymmy View Post
Ring them up again as you should be on a 6 hour SLA
The 6hour SLA is only a callback SLA, there is no SLA for fix and the product is not supported out of hours.
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