Cable Forum - View Single Post - What causes a bad SNR/How to fix a bad SNR?

AbyssUnderground · 01-08-2008, 18:56

I just phoned up and the guy said because its working to call back when it wasn't! So I phoned back anyway and got another guy who has booked me an engineer because he knows there is a problem.

Amazing how some know how to do their job and some don't eh? The first guy said ex NTL was capable of working on an SNR down to 20dB! He might be right but its certainly not working that low for me.

I have an engineer booked for Monday anyhow so that should be fixed quickly. I just hope the engineer is not a "thickie" (sorry to all techies!) and actually knows what he's doing and listens to me when I tell him what is wrong instead of dismissing everything and claiming its fine!

I will have graphs to prove the SNR randomness and as of today I am going to record all the times it disconnects.

Lets hope it gets fixed!

01-08-2008, 18:56	#12
AbyssUnderground Inactive Join Date: Oct 2005 Location: Merseyside Age: 37 Services: BT Infinity Option 2, HH5, synced at maximum 80Mbps/20Mbps. Posts: 2,221	Re: What causes a bad SNR/How to fix a bad SNR? I just phoned up and the guy said because its working to call back when it wasn't! So I phoned back anyway and got another guy who has booked me an engineer because he knows there is a problem. Amazing how some know how to do their job and some don't eh? The first guy said ex NTL was capable of working on an SNR down to 20dB! He might be right but its certainly not working that low for me. I have an engineer booked for Monday anyhow so that should be fixed quickly. I just hope the engineer is not a "thickie" (sorry to all techies!) and actually knows what he's doing and listens to me when I tell him what is wrong instead of dismissing everything and claiming its fine! I will have graphs to prove the SNR randomness and as of today I am going to record all the times it disconnects. Lets hope it gets fixed!