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Re: Downgraded?
Phoned them up, they told me I need to pay £10 extra for 4mb broadband. I was told on the phone a week ago I could have their L TV package and L broadband package for £26 a month.
Now they say my account shows 2mb (M Broadband package) and L TV Package.
I was livid coming off the phone, I wouldn't have subscribed to their TV package in the first place if I knew I was going to have to pay more.
Anybody got a suggestion? Sort of finding Mr Branson myself and strangling him.
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