Thread: Downgraded?
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Old 30-07-2008, 11:40   #5
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Downgraded?

Quote:
Originally Posted by demonicdioxide View Post
Downstream Status
Operational
Channel ID
7
Downstream Frequency
339000000 Hz
Modulation
256QAM
Bit Rate
2148000 bits/sec
Power Level
8.8 dBmV
Signal to Noise Ratio
41.5 dB

Upstream Channel
Upstream Status
Operational
Channel ID
4
Upstream Frequency
29200000 Hz
Modulation
16QAM
Bit Rate
256000 bits/sec
Power Level
37.5 dBmV

Looks like a call to VM customer services it is then.
Call them and they will send a hit to provision your account correctly, and they will blame the DTV people as they always do this.
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