Cable Forum - View Single Post - Why does my VPN drop out every 45-60min

shulbert · 30-07-2008, 01:16

Hi,

Been a tiscali customer for years and just switched to Virgin Cable. Got my Netgear wireless router free with the self-install package. Laptop connects fine - excellent signal strength. Very quick downloads. Just one problem. I establish my VPN tunnel link to connect to my emplyer, and it won't remain up more than 1 hour, meaning a re-connect and many re-logging in to applications etc. Tiscali never suffered these problems. The VPN would stay connected happily for days. Virgin support say that the wireless link is the cause - but the wireless doesn't drop out that I notice. Has anyone else experienced these issues? can anything be done? I'm actually thinking of cancelling the Virgin setup because it just doesn't perform the way I need - reliable connection through the daytime. But when it is connected it is great. And a user who does not use VPN would never notice the issue.

30-07-2008, 01:16	#1
shulbert Inactive Join Date: Jul 2008 Posts: 3	Why does my VPN drop out every 45-60min Hi, Been a tiscali customer for years and just switched to Virgin Cable. Got my Netgear wireless router free with the self-install package. Laptop connects fine - excellent signal strength. Very quick downloads. Just one problem. I establish my VPN tunnel link to connect to my emplyer, and it won't remain up more than 1 hour, meaning a re-connect and many re-logging in to applications etc. Tiscali never suffered these problems. The VPN would stay connected happily for days. Virgin support say that the wireless link is the cause - but the wireless doesn't drop out that I notice. Has anyone else experienced these issues? can anything be done? I'm actually thinking of cancelling the Virgin setup because it just doesn't perform the way I need - reliable connection through the daytime. But when it is connected it is great. And a user who does not use VPN would never notice the issue.