Quote:
Originally Posted by Arthurgray50@blu
I was actually told, by a senior member of VM, that if you was on XL package, and on 10mb, this would be changed to 20mb WITHOUT extra charge, that is probabely, why my BB is so slow, its a pain in the backside
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Arthur, I'm not sure whether you are being strung along by someone pretending to be a 'senior' member of staff at VM, or are simply misunderstanding what you are being told.
What, exactly, do you think is the reason for your slow connection, as your post is confusing?
- as said, the XL package is already 20Mb, for example ....