[watzizname]

Well, i'm waiting to see what happens when those of us on 20Mb are moved over.
If they keep stm, i'll downgrade, until i find another isp that meets my needs.

I've a horrible suspicion the docsis 3 move is only being implemented to facilitate even more expansionism on their part.

As for the comments claiming that more people have signed up than have left, thats probably true, however, as new customers are tied into 12 month contracts, i think it'll be sometime before we see just how much damage has really been done to this company's reputation.

Personally, i'd prefer to be associated with a provider that treats its paying customers with some level of respect, instead of one that seems to prioritise its own legal protection, allowing it to make up or bend its own rules, anytime it feels like it.

Not gone yet, but certainly thinking about it..