Quote:
Originally Posted by kryogenik
STB here bud and tried a couple of reboots, nochange so far. Tech pages still say stb.mid.cm
Cheers though. I'll keep trying.
|
Even when you get the Upgrade you will only get 6Mb because you refuse to get a Modem, so you will see a 2Mb increase only.
-------------------------------
You would be better calling up Customer Services and asking for an upgrade to a Stand Alone Cable Modem as with your present Samsung box you can only receive 6Mb but with a SACM you can upgrade if you wanted to 20Mb, plus you would get a better connection.
The should be quite happy to upgrade you as the company would prefer all customers to swap to SACM.
Call Customer Care not Faults because they would have to transfer you as they cannot change your account.
Customer Care - 150 (Options 1 then 3)