Cable Forum - View Single Post - New Cable Modem Activation

dineleeeee · 29-07-2008, 10:02

This morning I noticed the ready light on my cable modem had stopped flashing and was glowing solidly. I plugged my router in to the modem and it was fully connected and active with an 82.x.x.x ip address.

So it's only taken Virgin Media 11 days to activate my cable modem since I first tried.

I've yet to hear back from anyone from the customer support team to tell me they've resolved the problem, or hear any apologies or offers of compensation. I guess that I have to phone up and complain and do that.

29-07-2008, 10:02	#7
dineleeeee Inactive Join Date: Jul 2008 Location: Bristol Services: (Telewest) 20mbit XL Broadband Posts: 6	Re: New Cable Modem Activation - Error 101 This morning I noticed the ready light on my cable modem had stopped flashing and was glowing solidly. I plugged my router in to the modem and it was fully connected and active with an 82.x.x.x ip address. So it's only taken Virgin Media 11 days to activate my cable modem since I first tried. I've yet to hear back from anyone from the customer support team to tell me they've resolved the problem, or hear any apologies or offers of compensation. I guess that I have to phone up and complain and do that.