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AdamD · 29-07-2008, 09:17

Hi all

I moved away from Virgin due to a few problems I had when I was originally setup, like billing mistakes, wrong package setup and them charging me for 3 months after I'd sent a cancellation request by registered post.

They made the usual offers to change my mind into staying and I (now regretabbly) declined.

So I've been with BEthere for sometime now and over the last 3 months or so, I and others are having some real problems, especially with Be's Box and their DNS servers, not to mention an ongoing slow speed issue which has been outstanding on their "Network issues" page for over a month now.

My question is, how's the best way to come back to Virgin?
I didn't keep any of the original documentation and the only thing I have is their black modem.
Any suggestions are appreciated!

29-07-2008, 09:17	#1
AdamD cf.mega poster Join Date: Nov 2004 Services: VM 50Mb Posts: 1,665	Coming back to Virgin? Hi all I moved away from Virgin due to a few problems I had when I was originally setup, like billing mistakes, wrong package setup and them charging me for 3 months after I'd sent a cancellation request by registered post. They made the usual offers to change my mind into staying and I (now regretabbly) declined. So I've been with BEthere for sometime now and over the last 3 months or so, I and others are having some real problems, especially with Be's Box and their DNS servers, not to mention an ongoing slow speed issue which has been outstanding on their "Network issues" page for over a month now. My question is, how's the best way to come back to Virgin? I didn't keep any of the original documentation and the only thing I have is their black modem. Any suggestions are appreciated!