Quote:
Originally Posted by Kymmy
Presuming you;re using ethernet then just plug the new modem in and then call 150 on your Vm phone, CS will take you through the rest or at least tell you the web address/details needed to activate it.
Kymmy
|
Thanks for the help - I did just that and got back on the net no problem except every page said "Thanks for using virgin media, we are doing maintenence right now" so I rang customer services and they said the new modem couldn't be activated till tomorrow
Luckily I still had my old modem and it's still working or else I would have been really annoyed at basically being left high & dry with no net overnight!