Quote:
Originally Posted by moaningmags
As the subject my cable coming into the house has been sliced but not fully severed, so no phone. Tech booked for Thursday.
My question is is this a repair or a repull?
If it's a repair I'll wait till Thursday, if it's a repull I'd rather call them and have that arranged.
Also what's the chances of whether or not I'll be charged given that the wires aren't covered by a plate.
TIA
Mags
Photo's attached
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I have had my cables cut twice, once while gardening with a spade cable just below the surface and not shielded, second time we took down our front wall and found that the cable was through the wall not underneath as it should have been.
In both cases no charges made to my account, yours looks like they rushed it and never shielded it properly so the should be no charge.
They will probably try to splice first but looks like a repull is more likely.