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Old 27-07-2008, 23:39   #13
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Extreme Packetloss

Quote:
Originally Posted by reyalz View Post
Nope, he said they would send me the modem and ill plug it in, and then to ring them up and they would do the rest there end.
Well you are not going to get your replacement modem tomorrow then, as it can take up to 10 working days to arrive and the average is 3/5 working days.

I would say that just sending a replacement modem out is in all likelihood not going to fix the underlying problem, if the seemed to be a problem at your property then sending a engineer would probably have been a better course of action.
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