Quote:
Originally Posted by whydoIneedatech
I rather expected that the engineer would be unable to sort it out as it is an IT problem which I hoped we would never see on the Telewest platform.
They will get it up and running, but it does not alter the fact that it is very inconvenient for you.
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It is very inconvenient. It's been over a week now and I've heard nothing back from IT. Is it worth phoning up and attempting to get through to them directly or am I just going to have to be incredibly patient and sit here with an inactive cable modem and no virgin media connection.
Also, would you know what sort of compensation I could get for over a week of no service?