Quote:
Originally Posted by serial
What's peoples thoughts that on a specific day we all call BT pretending we want broadband but ask specifically about concerns over Phorm/Webwise. If the customer rep doesn't know anything about it, we inPhorm them. Then another day we do Virgin Media and another we do Talk Talk?
This would certainly raise discussion in the call centres.
And if these forums are watched as closely as we know they are, maybe the call centres will be briefed in advance.
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Smashing idea! In fact, we should organise I wider campaign and set a date for it. If we get a couple of dozen people doing this repeatedly and we take down the names of the people (just first names) of the people who have been InPhormed, then we know they're lying if they pretend to not have heard anything about it.
If they're not lying, then all the better.
Also, when I get back I would like to write up a two or three paragraph 'post' which I can use to spam the relevant newgroups and forums and talkboards about Phorm. I think we should always be thinking about raising the number of people who are aware of this scam.
We could title it something like: 'BT, Virgin Media, Talk Talk Customers beware! Your ISP wants to spy on you' or something like that.
We need something simple to understand - explaining the situation and how people can get more information. I can spend one day simply joining every forum I can find and post it in a relevant folder.