got in from work, broadband not working, unplugged it all again got phonebill out etc so I'd have account number etc and I've noted previous outages on it so I could have agood moan. went up shops to get milk, then thought I'd have 1 last try before phoning, and broadband works again.
I guess this local problem still hasn't been fixed, I'll have to start ringing them the moment it goes down in future, I guess I've been too leniant