Quote:
Originally Posted by cadire
Leaving aside the issue of so called 'power users' being, apparently, incapable of scheduling their downloads, I have never had my speed drop to 13.5kbps and I don't know anyone who has. That is the real world as far as I, and thousands of others, are concerned.
Having read some of your other posts, I can see you are on a crusade to educate us. I can appreciate the thought, but lets keep it rational for goodness sake!
|
I do try to be rational. For the thousands of others who are quite happy there are equally thousands of others who aren't.
There are UBR's which are oversubscribed just as there are those that aren't.
The dissatisfied customers are in areas where the oversubscription takes place.
As regards the real world here it is as I see it, Having been with cable from year dot I progressed to dial-up when the internet came on the scene, then BB came along and I signed up straight away. I always paid for the Max package and paid a premium for it which I would never complain about because I got the service I was paying for.
If anyone asked me who the best BB provider was I would always say NTL!
Then this shower called Virgin Media came along and everything went downhill from then. Speeds were a problem before STM, I was in a trial area for STM without being informed, my UBR became oversubscribed which led to more loss of speed.
Only once in the time from Virgin Media have I achieved a speed in excess of 10Mbps whilst always being charged for "up to" 20Mbps. Whilst with NTL there was no problem.
I would have been happy if I could achieve the average 13.5Mbps I mentioned earlier.
I live in the real world, I now have a different ISP who provides everything I pay for. I would still be a VM customer if they had only done the same.
VM could do with taking a leaf out of my current ISP's book, they will disable an exchange for new customers if it looks like becoming oversubscribed and then upgrade it before taking on new customers.
I live in the "REAL" BB world, I know that no-one needs more than 10Mbps for web browsing,streaming or gaming online provided the speed actually exists.
And yes I will continue to slag off that shower called Virgin Media as an ex customer for so many years I think I'm qualified to do so!