Has anyone else had an email from Virgin Media entitled "The Virgin Media team would like to hear your feedback"? inviting them to take part in a survey?
I just want to check it's legit before filling it in!
Quote:
Hi <NAME>,
First of all, thank you for being a Virgin Media customer.
At Virgin Media, we want to make sure we give you the best customer service out there. That's why we'd really like to find out what you think about our company, as well as our products and services.
We've put together a few quick questions about this and we'd really appreciate it if you'd take the time to let us know your thoughts. It shouldn't take longer than around two or three minutes to complete.
By finding out exactly how things are going, we'll be able to understand the things we're getting right, and if there's anything you'd like us to do better. And we promise to use your feedback to make improvements where we can.
If you'd like to take part in our survey, just click the web address below. Or you can simply cut and paste the entire web address into the web address box of your internet browser.
http://survey.ccsurvey.com/virg0702a/survey1.pl?<RANDOM NUMBERS>
Thanks very much in advance for your help.
Yours sincerely,
The whole team at Virgin Media
|